In keeping with our core belief that everyone in our communities should have access to reliable and affordable telecommunications, ASTAC is proud to offer assistance programs to qualified applicants through our Lifeline and LinkUp programs.
Lifeline is a federal government assistance benefit that provides a monthly discount on fixed/ mobile broadband or voice service. Only ONE Lifeline discount is allowed per household. Customers must remain with their service provides for at least 60 days (voice) or 12 months (mobile/fixed broadband) before they can switch their benefit to a different provider. Members of a household are not permitted to receive Lifeline service from multiple telephone companies. Lifeline is a non-transferable benefit and may not be transferred to any other person. Willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment, or being barred from the program. Violation of the one-per-household limitation constitutes a violation of the FCC’s rules and will result in de-enrollment from the program and, potentially, prosecution by the U.S. government.
The person who qualifies for the Lifeline benefits must also be listed on the ASTAC account to receive the discount. Lifeline provides an individual voice service, including 911 emergency services, access to operator services, access to long distance service if selected, toll blocking and access to directory assistance for just $0 per month when living on tribal lands or the Lifeline benefit can be used for fixed or mobile broadband service meeting the minimum service standards of 10/1Mbps fixed broadband and3G Service Speed and 500 MG data usage allowance. ASTAC does not meet the Minimum Service Standard for Fixed Broadband. Service providers must annually verify each customer’s continued eligibility by the customer’s service initiation anniversary date.
Includes any standard charges imposed on qualifying low-income individuals on Tribal Lands as a condition of initiating service, including both line extension and initial connection charges. The customer will receive assistance for 100% of connection fees up to $100.00. This is the maximum federal assistance available. The supported services under this section do not include charges assessed for facilities or equipment that fall on the customer’s side of the demarcation point, i.e. customer premises equipment and inside wiring charges. Any additional installation charges or line extension charges will be the responsibility of the customer. Expanded Link-Up Service assistance shall be provided a subsequent time only for a principal residence with a different address than the residence where Expanded Link-Up Service was previously provided.
Program Based Eligibility
Proof of program participation is required.
Proof of income is required to confirm eligibility.